Shipping policy

The purchase conditions apply to the consumer's purchase of goods at www.stences.dk.

The site is owned and operated by:
Stences ApS
Church wing 5-7
DK-7500 Holstebro

 

Payment

Stences ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard and MobilePay. The payment will only be debited from your account when the item is dispatched. All amounts are in Danish kroner and incl. VAT.

 

Delivery

Stences ApS aims to ship orders placed on weekdays before 2 pm the same day. Orders thereafter are shipped the next business day.

We ship to all of Denmark. Shipping prices from DKK 19. For purchases of more than DKK 495, we offer free shipping to a pickup store. For home delivery DKK 10 will be added to the cost. Goods will be delivered to the delivery address specified in the order, unless otherwise agreed.

We deliver to the following contries abroad:

Belgium

Finland

France

Germany

Sweden

The Netherlands

Freight costs vary and will be shown before order placement.

Inquiries on orders outside the above mentioned contries is welcomed at  info@stences.com

Orders within Denmark are shipped with GLS, while orders abroad are delivered with PostNord unless otherwise stated. We also offer pickup at our address free of charge.

NOTE: If there is no space at the delivery point, your parcel will be moved to the nearest delivery point, which you will be notified of. If problems arise, contact the freight company's customer service.

Goods are delivered every weekday. In most cases, your item will be delivered 1-3 working days after ordering (in Denmark). Longer delivery times may happen for abroad orders.

Special delivery conditions may apply to certain goods. The conditions will appear specifically prior to the purchase of these goods.

 

Pickup

You have the option to pick up your goods yourself at Stences ApS, Kirkevænget 5-7, Tvis - 7500 Holstebro on all weekdays between 15.00 and 17.00. Please call ahead on +45 42 79 74 82 so we can be ready when you arrive.

Any returned goods must be sent to:

Stences ApS

Kirkevænget 5-7

DK-7500 Holstebro